Start a return

Look up your order, tell us what's going back, and we'll take it from there — no need to write an email.

1 Find your order

Please enter your order number.

Please enter a valid email address.

2 What are you returning?

Change-of-mind returns are limited to one item per colour and size, as a sample allowance — larger quantities are treated as a bulk order and aren't eligible. Faulty or incorrect items are always covered, regardless of quantity.

3 Anything else?

Add a couple of photos if any item is faulty or damaged — helps us sort this faster

These files are over 5MB combined — remove one, or skip uploading and mention it in your notes instead.

We'll email you next steps within 2 business days

Something went wrong sending your request — please try again, or email us directly at sales@galaxyapparel.com.au.