How much is for shipping ?
Shipping charge is a flat rate per group as below Australia wide.
Group 1: Orders with Biz Collection, Biz Care, Biz Corporates, or Syzmik have a flat shipping rate of $9.95.
Group 2: Orders with JB's, Colours of Cotton, Podium, or Johnny Bobbin have a flat shipping rate of $14.95.
Free shipping on all orders over $199.
Group 1: Orders with Biz Collection, Biz Care, Biz Corporates, or Syzmik have a flat shipping rate of $9.95.
Group 2: Orders with JB's, Colours of Cotton, Podium, or Johnny Bobbin have a flat shipping rate of $14.95.
Free shipping on all orders over $199.
Is there a minimum order requirement ?
There is no minimum order requirement for blank apparel.
However, there is a minimum order requirement as below if the garments are being decorated.
Embroidery : Minimum 5
Printing : Minimum 10
However, there is a minimum order requirement as below if the garments are being decorated.
Embroidery : Minimum 5
Printing : Minimum 10
Where are you based ?
We are online only apparel business.
We deliver blank apparel and branded uniforms to anywhere in Australia.
All the stock shown is held in one of Australian warehouses.
Shipped from Sydney, Melbourne, Perth or Adelaide warehouses.
We deliver blank apparel and branded uniforms to anywhere in Australia.
All the stock shown is held in one of Australian warehouses.
Shipped from Sydney, Melbourne, Perth or Adelaide warehouses.
When will the order get dispatched ?
Each group below ships separately.
Group 1: Orders with Biz Collection, Biz Care, Biz Corporates, or Syzmik will be dispatched in 1-2 working days and delivered in 2-4 working days.
Group 2: Orders with JB's, Colours of Cotton, Podium, or Johnny Bobbin will be dispatched in 5-8 working days and delivered in 2-6 working days.
Shipped from Sydney, Melbourne, Perth or Adelaide warehouses.
Group 1: Orders with Biz Collection, Biz Care, Biz Corporates, or Syzmik will be dispatched in 1-2 working days and delivered in 2-4 working days.
Group 2: Orders with JB's, Colours of Cotton, Podium, or Johnny Bobbin will be dispatched in 5-8 working days and delivered in 2-6 working days.
Shipped from Sydney, Melbourne, Perth or Adelaide warehouses.
How to order a sample ?
Sample Order Policy:
At Galaxy Apparel, we understand that sometimes our customers may want to try out our products before making a full purchase.
To make the process of ordering a sample as simple and easy as possible, we have created the following policy:
To order a sample, simply place an order online for a single product as you would normally do for a regular purchase.
Upon receipt of the product, inspect it carefully to ensure it meets your expectations.
If you decide the product is not suitable for your needs, you can return it to us within 7 days of receipt in unused condition and with complete packaging.
We will issue a full refund for the product, excluding any shipping charges you may have paid.
To initiate a return, please contact us at sales@galaxyapparel.com.au and we will provide you with instructions on how to return the sample.
We hope that this policy provides our customers with the flexibility and confidence to try our products before making a full purchase.
At Galaxy Apparel, we understand that sometimes our customers may want to try out our products before making a full purchase.
To make the process of ordering a sample as simple and easy as possible, we have created the following policy:
To order a sample, simply place an order online for a single product as you would normally do for a regular purchase.
Upon receipt of the product, inspect it carefully to ensure it meets your expectations.
If you decide the product is not suitable for your needs, you can return it to us within 7 days of receipt in unused condition and with complete packaging.
We will issue a full refund for the product, excluding any shipping charges you may have paid.
To initiate a return, please contact us at sales@galaxyapparel.com.au and we will provide you with instructions on how to return the sample.
We hope that this policy provides our customers with the flexibility and confidence to try our products before making a full purchase.
What print options do you provide ?
Embroidery
DTF Transfer
DTF Transfer
Do you have a store I can visit ?
No. We are online only business. This keeps our overheads low and allows us to provide great quality products and services at low prices.
We delivery blank apparel and branded uniforms to anywhere in Australia.
We delivery blank apparel and branded uniforms to anywhere in Australia.
What is the best format to supply my logo or design ?
Any vector formats like AI, CDR, EPS and PDF with fonts converted to curves are preferred.